Privacy Policy

## Scope This Privacy Policy explains how Propz Realty ("we", "us") collects, uses, stores, and protects personal data when you use our website, submit forms, schedule site visits, or communicate with us. This notice is provided in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules.

## Who This Applies To Our services are intended for adults (18 years and above). We do not knowingly collect personal data from children without verifiable parental consent.

## Information We Collect We may collect personal details such as your name, phone number, email address, location preferences, budget, shortlisted projects, and visit booking details. We may also collect technical data such as IP address, browser type, device details, and usage events for analytics and security.

## Lawful Basis and Consent We process personal data based on your consent (for example, when you submit a lead form or accept our privacy notice), and where necessary to provide services you request (such as coordinating a site visit). Marketing analytics cookies (Google Tag Manager, Meta Pixel) are loaded only after you choose "Accept analytics" in our cookie banner. Essential cookies required for sign-in and core site functionality may be used without separate consent.

## How We Use Information We use your data to provide requested services, share project information, coordinate site visits, improve platform performance, prevent misuse, and communicate relevant updates. We may also use aggregated and non-identifiable data for reporting and service improvement.

## Sharing of Data We may share relevant details with developers or channel partners only as needed to fulfil your enquiry or site visit. We do not sell personal data. Service providers that support hosting, messaging, analytics, or security may process data under contractual safeguards.

## Data Retention We retain personal data only as long as needed for the purposes described in this policy, or as required by law. You may request deletion subject to legal and operational requirements.

## Security We apply reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; please use strong credentials and contact us if you suspect unauthorised access.

## Your Rights Subject to applicable law, you may request access, correction, or erasure of your personal information, withdraw consent where processing is consent-based, and nominate another person to exercise your rights in certain circumstances. You may also opt out of certain communications.

## Grievance Redressal For privacy-related requests or complaints, contact our grievance contact at the email shown on this website. We aim to acknowledge requests within seven (7) working days and resolve them within thirty (30) days, or as required under applicable law.

## Policy Updates We may revise this policy periodically. Updated versions will be posted on this page with the revised date.

## Contact Propz Realty — privacy and data requests: use the contact email published on this website.